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Cabrillo College
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Virtual Reference: Best Practices
(Danielle Noble)
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(1-minute)
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(3-minutes)
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(5-minutes)
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(1-minute)
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(3-minutes)
Creating FAQs
(2-minutes)
Creating Macros & Canned Messages
(2-minutes)
FAQs from Springshare
Creating a Ticket from LibChat
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Changing Status, Setting Away, or Signing Out of LibChat
